Replace your help desk and live chat with one platform
Don't use a $1k+ a month support tool when you can get help desk and live chat included in your Hyax plan. Complete with Slack integration, AI agent resolutions, and automations.
Support tools shouldn't cost more than your product
You need to talk to customers. But the tools built for it are priced for enterprise, not creators.
Intercom starts at $39/seat/mo and climbs fast — most creators can't justify the cost.
Zendesk, Freshdesk, and Drift are built for enterprise teams, not solo creators or small teams.
Your chat tool can't see purchase history, so every support reply starts from zero context.
Visitors leave your site before you even see their message in a separate dashboard.
You're juggling email support, chat widgets, and help docs across three different logins.
Hyax includes live chat, help desk, and AI agents in your plan — no per-seat fees, no separate tool.
Is the cohort still open?
Lost access after upgrade
Is the May cohort still open? And do you offer a payment plan?
Yes — a few seats left. Pro members can split into two payments; here is the enrollment checkout with both options.
May cohort — full access
Payment plan available at checkout
Enrolled — my dashboard still shows “expired” from the trial.
Refreshed your seat — you should see full access in under a minute. If not, this article walks through clearing the session cache.
Troubleshooting access → /helpdesk/article-…
Sell when curiosity is highest
Pricing pages and launch moments are full of “quick questions.” Live chat lets you answer in context — compare plans, explain cohorts, and hand over a checkout link the same way you would in a sales call.
Pre-sale on your pages
Meet visitors on content, pricing, and product pages — not only in email later.
Share the right offer
Drop plans, bundles, or limited seats directly in the thread so people can decide while they are engaged.
Answer in chat → share checkout → order completed in-session.
Same inbox for “Is this included?” and “When does cohort start?” — no context switching.
Duplicates, refunds, renewal wording — explain and link to docs.
Seat refreshes, session issues, entitlement questions.
Short answers in chat, deep dives in your help desk.
Answer tickets without a separate stack
Support conversations are still sales-adjacent: someone who feels heard is far more likely to stay. Resolve issues in chat, point to help articles when a long explanation is not needed, and keep your team in one Hyax workflow.
Clear, accountable replies
Every thread is tied to a real visitor context — not an anonymous widget.
Works with your help center
Pair chat with Help Desk so repeat questions scale away from your inbox.
Put your team where your customers already are
Live chat, monetization, email, and knowledge base — built for creators who want one platform, not five tabs.